Sizzle Reel

A flashy 90 second sizzle reel of my experience, accomplishments, and some of my work!

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Created in Camtasia

Salesforce appExchange

A foundations video designed to introduce new users and employees to an insurance claim process, which our product supported.

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Created in Camtasia

Walgreens

Two-part live training that educated technical teams, client support teams, and the client on a new loyalty program launch.

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Created as a 4-day live training internally, and a 1-day virtual training externally

eBay Enterprise

Two-hour live or virtual course targeted primarily for platform users, but executives normally joined, so a lot of marketing value was added.

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Created with Powerpoint (using animations, so view in Slideshow View)

ProRN Network Solutions

Demo video created to show off the first group of steps of performing a complete bed-bath.

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Created in Camtasia

Zeta Global & Havaianas

A massive effort to onboard a new India-based support team, developing resources and processes in real-time to support the acquisition of our organization.

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Blended learning that combined vILT, videos, documentation, one-on-one TTT coaching.

eBay Enterprise

FAQ How-To Document showing how to perform a task in eBay Enterprise's email application.

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Created in Microsoft Word

American Airlines

Live training conducted to change a highly inefficient process that impacted a campaign for over 15 million people per month.

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Created as an onsite training/working session/one-on-one train the trainer

Spiceworks

Live training conducted to change highly inefficient process that created a lot of client tension.

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Created as a vILT 

eBay Enterprise

FAQ Conceptual Document on how an email becomes globally undeliverable in eBay Enterprise's system.

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Created in Microsoft Word